Resources

RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Dianne Dredge, Emma-Jane Ford & Michelle Whitford
School/Work Place : Southern Cross University, Australia
Contact : dianne.dredge@scu.edu.au
Year : 2010
OPA : 2010 Outstanding Paper Award Winner

The aim of this paper is to describe an action-based research project entitled the Management Local Tourism Master Class (MLTMC) and to discuss the merits of this extension tool in building sustainable tourism management practices across local government divides. The MLTMC is specifically designed to explore and build awareness of local government’s role in tourism management in the Australian context and to address a number of challenges being faced by Australian local governments including the need for a ‘joined-up’, networked model of management and service delivery for tourism. These challenges are not unique to Australia, and are common in many other parts of the world. The MLTMC demonstrates an innovative approach to information sharing and solution building in a complex organisational setting. The findings suggest there is potential to develop issue-based networks to address a range of sustainable tourism challenges faced by local government. However, collaboration is an essential forerunner to this issue-based network approach.

The MLTMC was designed as an information dissemination, extension and strategy building program to assist senior local government officers and elected representatives to better understand the role of local government in tourism management. To date, discussions of sustainable tourism education and training have tended to focus on higher education while the professional development of those working in, and more importantly around the outside of tourism in allied policy areas, has received only limited attention. The MLTMC addresses this gap. Participants of the MLTMC included general managers, councilors, strategic planners, transport engineers, parks and recreation planners, community and indigenous liaison officers. The tourism officers, who facilitated the development and implementation of the MLTMC, opted to be silent observers in the process. The significance of this paper then is to highlight the potential role of the MLTMC to address the challenges of developing a more comprehensive and collaborative response to local tourism management challenges. In doing so, the contribution of the paper is twofold: (1) the paper draws together disparate and fragmented information to identify the imperatives associated with local and regional tourism management and the need for a ‘joined up’ approach, and (2) it outlines a potential solution to bridge internal ‘silo-ification’ of councils and fragmentation that characterizes the multi-sectoral tourism policy space of local government. Further, the paper provides an avenue for provocative debate about the future of Australia’s local and regional approaches to tourism arguing for an alternative ‘joined-up’, issue-based network approach to local tourism planning and management.


List of Articles
No. Subject Viewssort Date
274 Think Tank V Framing Tourist Risk in UK Press Accounts of Hurricane... file 4341 Oct 13, 2013

This paper examines the coverage of Hurricane Ivan in the Caribbean published in selected leading UK newspapers in September 2004. Quantitative textual analysis have been utilised in this study to determine the main sources of information on...

Author: Marcella Daye 

Year: 2005 

273 Think Tank XIV Bird-watching Routes as Collaborative Stakeholderships... file 4326 Jun 27, 2014

Although there are numerous birding trails with varying levels of success, prior to this study, little research existed as to how birding trails are designed, implemented and managed. Thus, the study posed and answered the following research...

Author: Krisztian Vas 

Year: 2014 

272 Think Tank XIII Sustainable Tourism in Kerala - Chances for Local Comm... file 4320 Nov 06, 2013

The Indian state Kerala is positioned by Kerala Tourism as a sustainable tourism destination for domestic and foreign markets (cf. Jean-Francois 2011). Indeed sustainable tourism projects take place and are conducted either by NGOs like Kaba...

Author: Tatjana Thimm 

Year: 2013 

271 OPA award A Framework for Work-Life Balance Practices in the Tou... file 4294 Oct 13, 2013

This paper addresses the key issues surrounding the debate over work-life balance. It provides an overview of current thinking in the general work environment, with specific focus on the issue within the tourism industry. This paper present...

Author: Margaret Deery & Leo Jago 

Year: 2008 

OPA: 2008 Outstanding Paper Award Winner 

270 Think Tank V Resident Segments Using SUS-TAS file 4291 Oct 13, 2013

Recognizing that tools developed solely to measure perceptions of positive/negative impacts of tourism within the traditional conceptual works are insufficient, recently Choi and Sirakaya (2005) developed and tested both an innovative framew...

Author: Ercan Sirakayae, Linda J. Ingram & Hwan Suk Chris Choi 

Year: 2005 

269 Think Tank IV Environmental Training and Measures at Scandic Hotels,... file 4276 Dec 01, 2013

Hotels are traditionally geared towards providing a high-level of comfort and entertainment, as well as a broad spectrum of services, often without giving much concern to associated environmental or socio-economic impacts. Hotel companies ty...

Author: Paulina Bohdanowicz, Branko Simanic & Ivo Martinac 

Year: 2004 

OPA: 2004 Outstanding Paper Award Winner 

268 Think Tank XII Opportunities and Obstacles for Sustainable Tourism Mo... file 4274 Nov 06, 2013

Cross border destination management is characterized by some extra challenges: national, district or county interests, different administrative structures, a high impact of politics and policies, inequality of tourism infrastructures, power ...

Author: Tatjana Thimm 

Year: 2012 

267 Think Tank VII Innovations in Volunteer Tourism: A Case Study of Fund... file 4259 Oct 13, 2013

The popularity of volunteer tourism as a form of alternative tourism has grown significantly over the past decade (McGehee, and Norman, 2002). Volunteer tourists can now be found throughout the world participating in a wide array of social, ...

Author: Kevin Lyons 

Year: 2007 

266 Think Tank X Drowning with Tourism? Stakeholder Perspectives from T... file 4220 Oct 14, 2013

Climate change and its impacts on nations, regions and populations as well as its anthropogenic causes have become one of the prevailing issues of global society and, hence, subject to ongoing debates among e.g. the natural, political and s...

Author: Anna Huebner 

Year: 2010 

265 Think Tank XIV Exploring the potential of Community Based Ecotourism ... file 4195 Jun 27, 2014

Development in developing countries often results in mass land-use change and subsequent increase in greenhouse gas emission by deforestation or forest degradation. For instance, approximately a-fifth of global greenhouse gas emissions was a...

Author: Stephen Wearing, Paul Chatterton, Amy Reggers & Hanna Sakata 

Year: 2014 

264 Think Tank XIV Heritage Trails through Dolenjska and Bela krajina in ... file 4170 Jun 26, 2014

One of the beneficial methodologies for growing and developing a level of tourism which is sustainable and enhances the totality of local and regional environments is a multi-stakeholder approach to tourism development. In this paper, we pre...

Author: Marko Koscak 

Year: 2014 

263 Think Tank XIII Regional Collaboration as the Conduit for Sustainable ... file 4170 Nov 06, 2013

Sustaining rural America is one of today's pressing issues. With the decline of family operated farms and the move away from traditional extraction industries, word about the benefits of developing tourism in rural communities and regions is...

Author: Paige P. Schneider, Cynthia S. Deale & Svitlana Iarmolenko 

Year: 2013 

262 Think Tank IX The role of values in sustaining the hospitality labou... file 4169 Oct 13, 2013

The role of human resources in sustaining hospitality enterprises has long been recognized (Hjalager und Andersen 2001; Baum 2007). Personnel are considered vital for the delivery of touristic experiences, thus being a central ingredient of ...

Author: Anja Hergesell, Ulrike Bauernfeind & Dagmar Lund-Durlacher 

Year: 2009 

261 Think Tank VIII Integrating Sustainability into Tourism Education and ... file 4162 Oct 13, 2013

The focus of this paper is to provide an overview of the current sustainability content in Irish tourism programmes and the identification of key trends in this regard. It is based on extensive research of secondary and tertiary education s...

Author: Jane Stacey, Sheila Flanagan, Kevin Griffin & Anna Tottle 

Year: 2008 

260 Think Tank VI Corporate Social Responsibility in the Museum Sector a... file 4154 Oct 13, 2013

Out of a growing concern about the erosion of social infrastructure has come an increase in pressure on business to take up more of the responsibility in meeting community needs (Centre for Corporate Public Affairs, 2000; Loza & Ogilvie...

Author: Deborah Edwards 

Year: 2006 

259 Think Tank VI Corporate Social Responsibility and Travel & Tourism B... file 4137 Oct 13, 2013

This paper discusses some economic, social, and environmental “hard issues” for the travel and tourism (T&T) industry with the aim of shedding some light on little discussed aspects of industry corporate social responsibility (CSR) with ...

Author: David Stipanuk 

Year: 2006 

258 Think Tank VII Envisioning Sustainable Tourism Futures: An Evaluation... file 4115 Oct 13, 2013

Methods for researching the future have grown both in variety and rigour, offering new opportunities for understanding sustainable tourism. This paper discusses the value of futures research as a tool for envisioning and planning sustainable...

Author: Pierre Benckendorff 

Year: 2007 

OPA: 2007 Outstanding Paper Award Winner 

257 Think Tank XIV Current Global Initiatives to Address the Sustainabili... file 4038 Jul 07, 2014

A number of ongoing and new initiatives aim at the tourism sector with the intention of improving sustainability within the sector and through tourism in other economic and social activities. Dirk's presentation reflects on UNWTO’s position ...

Author: Dirk Glaesser 

Year: 2014 

256 Think Tank XII Controlling and Influencing Visitor Flow as a Basis fo... file 4024 Nov 06, 2013

Sustainable tourism at a destination is dependent on the maintenance and good management of its attractive assets. In non-urban areas, the assets will primarily be geological, natural and/or cultural, frequently of a sensitive nature, liable...

Author: David Ward-Perkins & Frédéric Dimanche 

Year: 2012 

255 Think Tank IX Sustainable Tourism Principles Reflected in Award-Winn... file 4015 Oct 13, 2013

There has been increased attention given to sustainable tourism monitoring and evaluation efforts, including corporate policies, guidelines and codes of conduct as well as certification programs (e.g., Dodds and Joppe 2005; Font and Harris ...

Author: Stuart Levy & Donald Hawkins 

Year: 2009 

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