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Key words: Visitor books, visitor experience, visitor satisfaction, Mnemba Island, Zanzibar.
Loyalty of customers is recognized as a key ingredient for the success of organisations. A 5% increase in customer retention has been linked to 85% increase in profits (Reichfield and Sasser, 1990). As noted by Assael (1984), long term organ...
Author: Boopendra Seetanah & Viraiyan Teeroovengadum & Kesseven Padachi
Year: 2017
Many Australian tourism ventures today promote Australian Indigenous Biocultural Knowledge (AIBK) (Pert, Ens, Locke, Clarke, Packer & Turpin, 2015) through bush-tucker tours, interpretive displays in cultural centres, arts and crafts, et...
Author: Gabrielle McGinnis & Mark Harvey & Ian D. Clark & Tamara Young
The extensive growth of the tourism sector entails both beneficial economic contribution and negative environmental and socio-economic impacts. In order to protect the resources tourism is based upon, greater levels of sustainability are ne...
Author: Christina Tölkes
Year: 2016
Over the decades, tourism has experienced continued expansion; it is considered one of the fastest growing economy sectors in the world. Modern tourism is closely associated to development of the host-community and its surroundings. Coopera...
Author: Gabriela Estrella, Myrta Zemp & Urs Wagenseil
The ability of businesses to influence the sustainability of tourism development is generally examined from two standpoints: the regulatory frameworks requiring particular actions with respect to how business is carried out, or to clients; ...
Author: Valentina Dinica
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Author: Harald Buijtendijk, Jorine Vermeer & Juultje Blom
The Africa Foundation a non-profit organization was founded in 1992 when Conservation Corporation Africa (since renamed and rebranded to &Beyond) was founded in South Africa. A central principle of the Conservation Corporation, safari l...
Author: Kevin Mearns
Increasingly, literature has depicted food tourism as a powerful contributor to the ‘triple bottom line’ of economic, social, and environmental sustainability in rural communities (e.g. Sidali et al., 2015; Sims, 2009; Everret & Aitchson...
Author: Yukari Higuchi & Yasuhiro Yamanaka
Sustainability and eco-friendliness is gaining considerable attention within the hotel industry (Chen, Sloan & Legrand, 2009; Kim & Han, 2010). There has been a growing awareness of the environmental and social influence of hotel ope...
Author: Julia Zimmermann & Matthias Straub
Earlier studies have stimulated much debate regarding enclave tourism development in developing countries (Britton 1982). However, it is increasingly being acknowledged that despite criticisms, all forms of tourism have the potential to cont...
Author: Perunjodi Naidoo
The project "E-Destination” funded by Internationale Bodenseehochschule (IBH) aims to show whether and in what form electro-mobility can play a bigger role regarding tourism in the rural region of Lake Constance (in German: Bodensee), Baden-...
Author: Tatjana Thimm
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Author: Jeremy Pearce
The existing literature is fraught with empirical studies delineating the impact of the tourism sector on economic growth. However, the results are at best inconclusive. In this regard, the aim of the present study is to investigate the unde...
Author: Boopendra Seetanah & Robin Nunkoo & Raja Vinesh Sannassee & Paul Georges Warren Moraghen & Zameelah Rifkha Khan Jaffur
Author: Kerstin Heuwinkel
Although the discussion on Accessible Tourism has increased in intensity over the past 20 years, and by now there are even a few examples of Good Practices being implemented, it nevertheless must be pointed out that this approach is not yet ...
Author: Andreas Kagermeier
Food consumption is seen by most tourists as an important part of their holiday and tourism often takes place in ecologically, socially and culturally sensitive destinations. Through food consumption, it is not only possible to support heal...
Author: Dagmar Lund-Durlacher, Hannes Antonschmidt & Klaus-Peter Fritz
There has always been a disparity between active mining and tourism mainly due to the socio-economic and environmental impacts of mines on both the adjacent resident communities and the areas taken up by the mining operation. Although herit...
Author: Felicite A Fairer-Wessels
Tourism destinations have a responsibility to preserve their own mainstay. Sustainable product development can aid the longevity of a destination by supporting local environmental, social and economic aspects. This, however, requires a coord...
Author: Fabian Weber & Barbara Taufer
This ongoing study investigates the role of spirituality for corporate social responsibility (CSR) by tourism businesses in lesser developed countries and the implications this has at the destination level. While much of the world’s tourism...
Author: Alexandra Law, Putu Indah Rahmawati & Terry De Lacy
Sustainability deals with the relation between people and their environment. The configuration of this connection and the communication between the two are decisive when talking about a socially acceptable, ecologically compatible and econo...
Author: Stefan Raich