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Key words: Customer Experience, Sustainable Marketing, CSR, Communication, Hospitality Management
Author: Annkathrin Weiss & Matthias Straub
Year: 2018
The recent explosion of second home development in tourism areas around the world is a reflection not only of the increased mobility of capital and people associated with the effects of globalization but also the development models employed ...
Author: Alison M. Gill, Peter W. Williams & Shelagh Thompson
Year: 2009
The concept of sustainable development has become a mainstream idea in the governance and management of travel and tourism. Over the past two decades it has attracted considerable attention and debate. While the principles of sustainable dev...
Author: Tim Coles, Emily Fenclova & Claire Dinan
Year: 2012
The aim of this paper is to highlight the impact of mass-ski tourism on the environment in the Dolomites (Italian Alps), where in winter the principal activities are snow sports. In implementing this development model the Dolomite region has...
Author: Mariangela Franch, Umberto Martini, Pier Luigi Novi Inverardi, Federica Buffa, Pietro Marzani & Maria Della Lucia
Year: 2004
OPA: 2004 Runner Up
In year 2001, the Government of the Balearic Islands decided to establish a tourism tax, named "ecotax", as an important measure to achieve a more sustainable tourism model for the islands. This paper analyses the background of the ecotax, t...
Author: Antoni Serra Cantallops
Education is seen as an important way to contribute to development. The World Bank finances educational projects with large amounts of money every year because it is convinced that improving education can help alleviate poverty by raising i...
Author: Kerstin Freudenthaler & Anja Hergesell
Year: 2011
Methods for researching the future have grown both in variety and rigour, offering new opportunities for understanding sustainable tourism. This paper discusses the value of futures research as a tool for envisioning and planning sustainable...
Author: Pierre Benckendorff
Year: 2007
OPA: 2007 Outstanding Paper Award Winner
Key words: Green events, sustainability communication, theory of planned behaviour, transtheoretical model, structure equation model
Author: Elias Butzmann & Christina Tölkes
This work aims through a clarification of philosophical assumptions to define authenticity in a dialogical perspective on the premise that there is a linkage between authenticity and sustainability. This paper will to discuss the development...
Author: Bente Bramming
Year: 2006
Tourism’s growing contribution to climate change has come to the forefront of the sustainable tourism literature as evidenced by the Journal of Sustainable Tourism’s (JOST) 2010 publication of a special issue titled “Tourism: Adapting to Cli...
Author: B. Bynum Boley
In practice, tourism organisations tend to be more serious towards their financial viability and therefore undermine long-term socio-cultural and environmental consequences. In so doing they impede their own ability and that of the destinat...
Author: Ehsan Ahmed & Larry Dwyer
Year: 2010
Most tourism development is initiated and led by either the private or the public sector. These projects’ potential impacts on host communities have been explored since the 1980s, and they are now relatively well known. This is not the case ...
Author: Julia N. Albrecht & My N. D. Tran
Year: 2013
Achieving sustainability is a challenge for all of society, but one that may prove especially problematic for the business events sector. Tourism in general and the business events industry in particular may be even more susceptible than oth...
Author: Judith Mair & Leo Jago
Tourism has become for many islands a means of social, economic and cultural development through the creation of jobs, raising standards of living and through the development of local resources for culture and heritage. Thus, many of these d...
Author: Chryso Panayidou
Following a vigorous environmental protection movement trigging in Germany over thirty years ago, the German hotel industry is gradually moving in line with other sections of its society. This study attempts to present a snapshot of the asse...
Author: Joseph S. Chen, Willy Legrand, Philip Sloan & Josephine Zho
Consequently, the aim of this research was to explore the complexity of trying to work within a framework of sustainability, with a given number of stakeholders (in this case, a UK organisation, its customers (volunteers, primarily British) ...
Author: Angela M. Benson
This paper examines the coverage of Hurricane Ivan in the Caribbean published in selected leading UK newspapers in September 2004. Quantitative textual analysis have been utilised in this study to determine the main sources of information on...
Author: Marcella Daye
Year: 2005
In this case study, a communication network among local hotel managers was examined, first to assess the extent of communication among hotel managers, and second to identify influential members within the network. Communication with respect ...
Author: Karen Irene Thal & Tracy Burkett
Year: 2014
Sustainable tourism at a destination is dependent on the maintenance and good management of its attractive assets. In non-urban areas, the assets will primarily be geological, natural and/or cultural, frequently of a sensitive nature, liable...
Author: David Ward-Perkins & Frédéric Dimanche
Community involvement is regarded as a significant factor for the development of rural tourism. In Malaysia, cooperatives are used as a catalyst to achieve community development through community involvement. This paper focuses on the involv...
Author: Uma Thevi Munikrishnan, Sushila Devi Rajaratnam, Paolo Mura & Vikneswaran Nair