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Corporate Social Responsibility and Employees in Sustainable Tourism Organizations

Author :	Margaret Deery & Leo Jago
School/Work Place :	Victoria University, Australia
Contact :	margaret.deery@vu.edu.au
Year :	2006

The concept of Corporate Social Responsibility (CSR) has developed significantly over the last decade and has taken on a myriad of meanings. For many companies, it is a philosophy that helps guide their actions in the external environment. Equally so, is the importance that companies place on the way they operate in the organisation’s internal environment and the responsibility of the company towards its employees.

This paper provides a case study of a five-star hotel which is strongly aware of its role in developing its staff and nurturing them. In order to test the validity of its actions, this company undertakes regular climate surveys to gauge the success of it policies. This paper presents the longitudinal findings from 1997 to 2005 of the hotel climate survey which addresses the issues relating to emplyee well being and the responsibility the hotel towards the employees.

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Category :: Think Tank VI

Tag :: Corporate social responsibility; employee well-being

Attachment :: Margaret Deery & Leo Jago.ppt [File Size:354.0KB/Download:341]; Margaret Deery & Leo Jago.pdf [File Size:220.1KB/Download:395]

Views :: 7861
Registered Date :: 2013.10.13; 17:38:46

Trackback :: https://www.besteducationnetwork.org/Papers_Presentations/2242/839/trackback

Article URL :: https://www.besteducationnetwork.org/Papers_Presentations/2242

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List of Articles

No.	Subject	Views	Date
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294	This paper examines relationships between tourism and sustainable development via a case study that took place in Egypt from September 2011 to March 2012. The study, hosted by the Planeterra Foundation and G Adventures travel and conducted t... Author: Laura Carroll Year: 2013
293	Think Tank XIX Designing sustainable tourist experiences – (how) does...	7647	Oct 23, 2019
293	Key words: Nature Parks, sustainable tourism, customer journey, sustainable development, behaviour change Page: 188-193 Designing sustainable tourist experiences.pdf Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions / tabl... Author: Birgit Reutz Year*: 2019
292	Think Tank V Communicating with Visitors During and After a Natural...	7657	Oct 13, 2013
292	Tourism is often a significant component of a region or country’s economic, social, cultural and environmental well-being and a natural disaster such as a hurricane, tsunami, landslide, flood or bushfire may cause a range of impacts on the d... Author: E. Kate Armstrong Year: 2005
291	Think Tank VIII Will the Advent of a More Responsible Type of Tourism ...	7679	Oct 13, 2013
291	‘Responsible’ tourism is all the rage nowadays. Parallel to the offer commercialized by specialized tour operators on the sustainable niche, traditional tour-operators have also begun to claim the sustainability of their offer. One can henc... Author: Maud Tixier Year: 2008
290	Think Tank XV Can we eat it? Exploring the cultural challenges in ma...	7700	Jul 27, 2015
290	Can we eat it? How did you stop the waves? Is there water in there? Where is the switch to turn it off? Will it eat me? These are just some of the many questions asked by visitors to uShaka Sea World in Durban, South Africa. While South Afri... Author: Judy Mann & Roy Ballantyne & Jan Packer Year: 2015
»	Think Tank VI Corporate Social Responsibility and Employees in Susta...	7861	Oct 13, 2013
»	The concept of Corporate Social Responsibility (CSR) has developed significantly over the last decade and has taken on a myriad of meanings. For many companies, it is a philosophy that helps guide their actions in the external environment. E... Author: Margaret Deery & Leo Jago Year: 2006
288	Think Tank XVIII The role of research-based evidence in destination mar...	7865	Jan 07, 2019
288	Key words: marketing, research-based evidence, partnership, rural tourism, city tourism, sustainability Author: Yukari Higuchi, Yasuhiro Yamanaka & Hiroaki Hoshi Year: 2018
287	Think Tank XIII The Politics of Community-Based Tourism Planning in th...	7907	Nov 06, 2013
287	The management of protected areas has to deal with a wide range of challenges, amongst these, a growing array of social, political and economic expectations. In this regard, protected areas are increasingly expected to particularly serve as ... Author: Anna Hübner & Truong Si Hong Chau Year: 2013
286	Think Tank VIII Tourism-led Amenity Migration and the Transformation o...	8037	Oct 13, 2013
286	Global economic and political change has stimulated an explosion in tourism-led migration flows resulting in unprecedented transformation in the form and condition of impacted communities (Woods, 2006). This increase in human migration to ar... Author: Alison M. Gill Year: 2008
285	Think Tank VII Innovation in Tourism Education: Building the Capacity...	8058	Oct 13, 2013
285	This paper will present the findings of a recent Summit on the Future of Tourism Education held in April 2007 in Austria. The summit's goal is to identify future societal, economic, environmental, political and technological trends from 201... Author: Pauline Sheldon Year: 2007
284	Think Tank XV Environmental beliefs and feelings toward nature among...	8067	Jul 27, 2015
284	Tourists are often depicted as irresponsible consumers, with mass tourism being linked to extensive consumerism in society (Sharpley, 2012; Singh, 2012)and tourists as consumers are part of the “culture-ideology of consumerism” (Higgins-Desb... Author: Elizabeth Ann Kruger Year: 2015
283	Think Tank XIII Regional Collaboration as the Conduit for Sustainable ...	8085	Nov 06, 2013
283	Sustaining rural America is one of today's pressing issues. With the decline of family operated farms and the move away from traditional extraction industries, word about the benefits of developing tourism in rural communities and regions is... Author: Paige P. Schneider, Cynthia S. Deale & Svitlana Iarmolenko Year: 2013
282	Think Tank VIII Tourism Professionals’ Attitudes towards Climate Chang...	8102	Oct 13, 2013
282	This paper discusses three aspects of the interrelationship between tourism and climate change: the perception of the problems related to global warming by tourism professionals, their suggestions concerning possible actions that can be tak... Author: Xavier Matteucci & Dagmar Lund-Durlacher Year: 2008
281	Think Tank VI National Park as a Social Corporation	8106	Oct 13, 2013
281	The issue is discussed how authorities of National Parks that aim to preserve biosphere can enlarge income. A review indicates that many Parks generate high income from tourism. A Dutch case illustrates that one can find sustainable innovat... Author: Yoram Krozer & Else Christensen-Redzepovic Year: 2006
280	Think Tank XV The role of souvenir vendors in the cultural sustainab...	8111	Jul 27, 2015
280	The research investigated the role of souvenir vendors in sustaining the social-cultural authenticity of Chichen Itza’s host community, a Mexican UNESCO World Heritage Site (WHS) (UNESCO, 2015a). The case study evaluated the Maya-descent ven... Author: Ady Milman Year: 2015
279	Think Tank VII Social Responsibility and Innovation on Trafficking an...	8114	Oct 13, 2013
279	Ethical questions related to globalization, human rights, unfair labor practices and trans-boundary exchanges of capital and work force create ever more complex challenges for the tourism sustainability agenda. In recent years, the tourism i... Author: Camelia Tepelus Year: 2007
278	Think Tank XIV Influence of Assets and Capital Structure on the Perfo...	8153	Jun 26, 2014
278	The global economic and financial crisis could be seen as old news according to the UNWTO’s data on international tourist arrivals. Europe recorded a solid 5% growth in 2013, and Mediterranean countries performed even better with 6% growth i... Author: Kir Kuščer & Domen Trobec Year: 2014
277	Think Tank XII Tourist Cards - Experiences with Soft Mobility in Germ...	8158	Nov 06, 2013
277	An increasing number of destinations face the negative sides of tourism transport. Especially, the motorized (individual) traffic can cause ecological problems due to a risen traffic volume, noise and air pollution or its negative effects on... Author: Dorothea Dürkop & Sven Gross Year: 2012
276	Think Tank V An Economic Explanation of the Net Benefits of Tourism...	8199	Oct 13, 2013
276	International tourism is increasingly viewed as one of the best opportunities for a sustainable economic and social development of developing countries. There is also an increasing concern from public policy makers as to whether mass tourism... Author: Mondher Sahli & Jean-Jacques Nowak Year: 2005
275	Think Tank XV Enhancing stakeholders’ participation for sustainable ...	8278	Jul 27, 2015
275	Tourism is a fragile industry with multiple stakeholders. Globally, the desire of its stakeholders is to gain more benefits and eliminate negative impacts on resources that support the industry, particularly in protected areas (PAs) such as ... Author: Richie Wandwi Year: 2015

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