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RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Julia Albrecht
School/Work Place : Victoria University of Wellington, New Zealand
Contact : julia.albrecht@vuw.ac.nz
Year : 2012

This paper proposes the use of micro-mobility patterns and service blueprints in visitor management planning. Using a nature-based conservation area and visitor attraction in Wellington, New Zealand, as a case study, micro-mobility patterns of individual visitors are mapped onto the visitor and service experiences. It is argued that an investigation and understanding of micro-mobilities of visitors within an attraction as well as an investigation of the service experience can provide important input into visitor management planning. The paper thus explores implications for visitor management planning at the case study attraction before considering possible implications for other visitor attractions.


List of Articles
No. Subject Views Datesort
5 Think Tank IV The Benefits of Visitor and Non-Visitor Research in th... file 4198 Oct 13, 2013

Our premise in this paper is that if sustainable tourism development and management is to meet the needs of both the present and the future then it is equally important to prioritise research on those who visit tourism destinations (and incl...

Author: Pat Sterry & Debra Leighton 

Year: 2004 

4 Think Tank XI Education as a Visitor Management Technique in Remote ... file 16001 Oct 14, 2013

Remote protected areas are often vulnerable to impacts by visitors. This is generally due to the dual implications of remoteness: a) the area's ecosystems remaining largely undisturbed by human activity (Carey, Dudley and Stolton, 2000) and...

Author: Christian Schott 

Year: 2011 

» Think Tank XII Micro-Mobility Patterns and Service Blueprints as Foun... file 7921 Nov 06, 2013

This paper proposes the use of micro-mobility patterns and service blueprints in visitor management planning. Using a nature-based conservation area and visitor attraction in Wellington, New Zealand, as a case study, micro-mobility patterns ...

Author: Julia Albrecht 

Year: 2012 

2 Think Tank XV Lifelong learning for guiding and interpretation file 2948 Jul 27, 2015

Scholarship on guiding and interpretation positions formal training as a central factor in guide instruction. Guide training operates in the area that mediates between personal characteristics, attitudes and knowledge of the guides and what ...

Author: Julia N. Albrecht & Trisha Dwyer 

Year: 2015 

1 Think Tank XVIII Visitor management in protected areas file 10589 Jan 07, 2019

Key words: tourism management, tourism planning, visitor management, protected areas, New Zealand

Author: Julia Nina Albrecht 

Year: 2018 

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