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RESOURCES: PAPERS & PRESENTATIONS

Author : Julia N. Albrecht & Trisha Dwyer
School/Work Place : University of Otago, New Zealand & Department of Conservation, New Zealand
Contact : julia.albrecht@otago.ac.nz
Year : 2015

Scholarship on guiding and interpretation positions formal training as a central factor in guide instruction. Guide training operates in the area that mediates between personal characteristics, attitudes and knowledge of the guides and what may be desirable qualities from the visitors’ perspectives. Notably, this dichotomy is not necessarily reflected in the formal guide training provided by industry associations, tertiary education institutions and tour operating companies. Generally, the focus in training for guiding and interpretation is on knowledge of the tour content, communication skills, delivery of presentations, customer service skills, group management, and health and safety. Competency in particular skills such as climbing or kayaking may be required for adventure tourism guides. Certificates thus earned may be a requirement for future employment as a guide. The underlying assumption of these training approaches is that they are conducive to guide learning. Little is known about how guides actually acquire knowledge and develop their skills in guiding and interpretation over time. This paper departs from the assumption that training has a vital impact on guide development and instead posits lifelong learning as the most significant formative influence on guides. Studies on guiding have to date overlooked the importance of informal learning and its potentially influential role in professional development. This paper, based on primary empirical research on guides’ perspectives on the interpretation of indigenous cultural heritage, argues that lifelong learning is more formative than formal guide training and related education. Life experience and prior learning of both indigenous and non-indigenous guides inform and influence their performance. In addition to the empirical findings, the discussion in this paper is based on a review of the relevant literatures on guiding, interpretation, and learning in the context of tourism.


List of Articles
No. Subject Viewssort Date
» Think Tank XV Lifelong learning for guiding and interpretation file 2958 Jul 27, 2015

Scholarship on guiding and interpretation positions formal training as a central factor in guide instruction. Guide training operates in the area that mediates between personal characteristics, attitudes and knowledge of the guides and what ...

Author: Julia N. Albrecht & Trisha Dwyer 

Year: 2015 

4 Think Tank IV The Benefits of Visitor and Non-Visitor Research in th... file 4208 Oct 13, 2013

Our premise in this paper is that if sustainable tourism development and management is to meet the needs of both the present and the future then it is equally important to prioritise research on those who visit tourism destinations (and incl...

Author: Pat Sterry & Debra Leighton 

Year: 2004 

3 Think Tank XII Micro-Mobility Patterns and Service Blueprints as Foun... file 7936 Nov 06, 2013

This paper proposes the use of micro-mobility patterns and service blueprints in visitor management planning. Using a nature-based conservation area and visitor attraction in Wellington, New Zealand, as a case study, micro-mobility patterns ...

Author: Julia Albrecht 

Year: 2012 

2 Think Tank XVIII Visitor management in protected areas file 10606 Jan 07, 2019

Key words: tourism management, tourism planning, visitor management, protected areas, New Zealand

Author: Julia Nina Albrecht 

Year: 2018 

1 Think Tank XI Education as a Visitor Management Technique in Remote ... file 16007 Oct 14, 2013

Remote protected areas are often vulnerable to impacts by visitors. This is generally due to the dual implications of remoteness: a) the area's ecosystems remaining largely undisturbed by human activity (Carey, Dudley and Stolton, 2000) and...

Author: Christian Schott 

Year: 2011 

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