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RESOURCES: PAPERS & PRESENTATIONS

Author : Maya Damayanti
School/Work Place : Diponegoro University, Indonesia
Contact : maya.damayanti@gmail.com
Year : 2010

How the informal sectors create and share innovation in gaining competition is very important in tourism development. Commonly, informal sectors are embedded in their routines and lack of innovation capacities. Based on the case of pedicab drivers in Yogyakarta, it was found that as informal sector in tourism activity, the drivers have created product innovation. This street level of innovation is mainly done by seeing the tourists as the potential demand/profitable customers. They have created innovation on physical performance of the pedicab, the capacity of pedicab to serve the tourists, and the union as the organization of the pedicab drivers. Furthermore the pedicab has transformed not only as a transportation mode but also as one of cultural tourism attraction in Yogyakarta.

The study also shows that pedicab drivers unions have significant roles in creating and sharing innovation among them. Basically the unions were formed to organize the pedicab drivers that grown up significantly after economic crisis in 1998. In these unions the pedicab drivers can improve their capacity, such as by conducting a language course; sharing information about tourism issues and urban transport’s rules; discussing strategies to improve their appearance, etc. The union has strategic position both externally with other tourism actors in Yogyakarta and internally within the members. Externally, through the union, the pedicab drivers can have bargaining position to the policy makers and formal tourism actors, such as shop, attraction, hotel and restaurant. Through the union the pedicab drivers can communicate their aspiration and problems during their daily activities. Conversely, through the union, the policy makers and the formal tourism actors can communicate their programs and information related to tourism development to the pedicab drivers as one of noteworthy tourism actors. The union can get the figures of demand and trend of tourism through these external links. Furthermore the figures are needed to create the product innovation. In this case, the role of local champion (the leader of the union) is very important to facilitate the network between union and the formal actors. On the other hand, internally, the union is a means of social network among the pedicab drivers. The members
who have similar characters could share the opinion, problems, knowledge, and information easily. This social network makes the process innovation done with fewer problems.


List of Articles
No. Subject Views Datesort
5 Think Tank VI Family Businesses and Sustainable Tourism: the Role of... file 3773 Oct 13, 2013

Family businesses, that is, businesses owned and/or operated my members of a single family, are predominant in Western economies. This is also an important category of business within tourism hospitality, particularly in rural areas where r...

Author: Janne J. Liburd & Jack Carlsen 

Year: 2006 

4 Think Tank VI Ecotourism and Environmental Education: Opportunities ... file 152155 Oct 13, 2013

Ecotourism, which typically involves nature-based tourism, plays an increasing role in today's environmental management. As environmental conservation has, in many cases, suffered from a limited budget, funding ecotourism is perceived as a w...

Author: Aphirom Promchanya 

Year: 2006 

3 Think Tank VI Corporate Social Responsibility or Government Interven... file 9264 Oct 13, 2013

Implicit in notions of sustainable development is an holistic triple bottom line approach that seeks to preserve essential ecological processes, protect human heritage and biodiversity and foster inter and intra-generational equity whilst r...

Author: David Wood & Jack Carlsen 

Year: 2006 

2 Think Tank IV Mass-ski Tourism in the Dolomites and Sustainability: ... file 3713 Oct 13, 2013

The aim of this paper is to highlight the impact of mass-ski tourism on the environment in the Dolomites (Italian Alps), where in winter the principal activities are snow sports. In implementing this development model the Dolomite region has...

Author: Mariangela Franch, Umberto Martini, Pier Luigi Novi Inverardi, Federica Buffa, Pietro Marzani & Maria Della Lucia 

Year: 2004 

OPA: 2004 Runner Up 

1 Think Tank IV Tourism focused NGO's - An Online Content Analysis file 3241 Oct 13, 2013

The number of Non-Governmental Organizations (NGOs) increased from 31,246 to 37,281 (19.3%) between 1990 and 2000, (Human Development Report, 2002). The importance of NGOs is documented in United Nations Local Agenda 21 Chapter 27, 'Strength...

Author: Meng-Mei Chen & James Holleran 

Year: 2004 

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