Resources

RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : E. Kate Armstrong
School/Work Place : University of Canberra, Australia
Contact : kate.armstrong@canberra.edu.au
Year : 2005

Tourism is often a significant component of a region or country’s economic, social, cultural and environmental well-being and a natural disaster such as a hurricane, tsunami, landslide, flood or bushfire may cause a range of impacts on the destination. The recovery of the tourism industry after a disaster may be critical for overall community recovery. In January 2003 the Australian Capital Territory (ACT), home to the capital city Canberra, experienced a natural disaster. Lighting strikes on the western edge of the Territory started five bushfires that eventually spread to consume 157,000 hectares of natural, rural and residential land – almost 70 per cent of the Territory (McLeod, 2003). It also destroyed 488 urban and rural dwellings – a significant number for a city of 320,000 residents – and resulted in four fatalities (ACT Bushfire Recovery Taskforce, 2003). The fires had serious repercussions for the ACT’s natural and cultural attraction base as it damaged national parks, nature reserves, river corridors and cultural built heritage. The effect on the destination image was profound with images of the devastating fires being shown on regional, national and international media. Several tour operators and numerous other tourism businesses were directly impacted by the fires and the industry as a whole was affected by the downturn in visitor numbers.


List of Articles
No. Subject Views Date
5 Think Tank V Crisis Communications and Tourism Recovery Strategies ... file 5357 Oct 13, 2013

This paper describes the application of lessons and processes gleaned from previous crises and disasters to the tourism recovery process for the Maldives following the tsunami of December 26 th , 2004. An assessment of existing literature as...

Author: Jack Carlsen 

Year: 2005 

OPA: 2005 Outstanding Paper Award Winner 

4 Think Tank V Using Theories of Stigma Management and Impression Man... file 6257 Oct 13, 2013

Researchers have noted that impression management is key to tourism crisis management planning and recovery (Ritchie et al., 2003:201); indeed, some have suggested that “crisis management is as much about dealing with human perceptions about...

Author: Bonalyn Nelson 

Year: 2005 

3 Think Tank V Understanding Tourism Crisis: Case Study of Bali and P... file 10439 Oct 13, 2013

In an era of considerable disaster and uncertainty, many destinations have been made alarmingly aware of the fickle nature of tourism. While peak industry bodies, academics and professionals advocate the introduction of risk/crisis managemen...

Author: Yetta Gurtner 

Year: 2005 

2 OPA award Crisis Communications and Tourism Recovery Strategies ... file 7241 Oct 13, 2013

This paper describes the application of lessons and processes gleaned from previous crises and disasters to the tourism recovery process for the Maldives following the tsunami of December 26 th , 2004. An assessment of existing literature as...

Author: Jack Carlsen 

Year: 2005 

OPA: 2005 Outstanding Paper Award Winner 

» Think Tank V Communicating with Visitors During and After a Natural... file 2933 Oct 13, 2013

Tourism is often a significant component of a region or country’s economic, social, cultural and environmental well-being and a natural disaster such as a hurricane, tsunami, landslide, flood or bushfire may cause a range of impacts on the d...

Author: E. Kate Armstrong 

Year: 2005 

AAA