Being faced with global trends that challenge the way tourism is conducted at present (Dwyer, Edwards, Mistilis, Roman and Scott, 2009; Dwyer, Edwards, Mistilis, Scott, Roman and C., 2008), educators worldwide have recognized the need to ad...

Author: Florian Aubke, Ivo Ponocny & Anja Hergesell 

Year: 2010 

Dominant tourist satisfaction measures, typically tied to service quality, have recently received much criticism by senior tourism academics (Ryan, 1995; Kozak, 2001; Pearce, 2005). These prominent tourism scholars commonly refer to very sim...

Author: Sebastian Filep 

Year: 2008