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RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Peter E. Tarlow
School/Work Place : Tidbits, USA
Contact : tourism@bihs.net
Year : 2005
OPA : Keynote Speech

Many tourism professionals are afraid to speak about terms such as tourism security and tourism safety. There is a common feeling among tourism and travel professionals that these terms will frighten customers and that the less said the better. In reality, nothing could be further from the truth. Travelers and tourists, for the most part, seek out places where there is a sense of security and safety. Although there is a small minority of travelers who seek out the dangerous, most visitors want to know what the industry is doing to protect them. In reality, there is no such thing as travel (tourism) security or safety. No one can guarantee one hundred percent security. Instead a better term is travel (tourism) surety. Surety (a term borrowed from the insurance industry) refers to a lowering of the probability that a negative event will occur. Surety does not promise perfection, but rather improvement and takes into account that to live is to risk. Thus, tourism surety refers to the point where security, safety and risk management converge.


List of Articles
No. Subject Views Date
» Think Tank V Managing Risk and Crisis for Sustainable Tourism: Rese... file 5908 Dec 14, 2013

Many tourism professionals are afraid to speak about terms such as tourism security and tourism safety. There is a common feeling among tourism and travel professionals that these terms will frighten customers and that the less said the bett...

Author: Peter E. Tarlow 

Year: 2005 

OPA: Keynote Speech 

6 Think Tank V Crisis Communications and Tourism Recovery Strategies ... file 5357 Oct 13, 2013

This paper describes the application of lessons and processes gleaned from previous crises and disasters to the tourism recovery process for the Maldives following the tsunami of December 26 th , 2004. An assessment of existing literature as...

Author: Jack Carlsen 

Year: 2005 

OPA: 2005 Outstanding Paper Award Winner 

5 Think Tank XII The Impact of Volcanic Ash Clouds in 2010 and 2011 on ... file 40801 Nov 06, 2013

Few recent events which disrupted global tourism and especially tourism mobility, match the impact of the volcanic ash clouds generated from the eruption of the Icelandic volcano Eyjafjallajokull in 2010 and the Chilean volcano Puyehue in 20...

Author: David Beirman 

Year: 2012 

4 Think Tank V Using Theories of Stigma Management and Impression Man... file 6258 Oct 13, 2013

Researchers have noted that impression management is key to tourism crisis management planning and recovery (Ritchie et al., 2003:201); indeed, some have suggested that “crisis management is as much about dealing with human perceptions about...

Author: Bonalyn Nelson 

Year: 2005 

3 OPA award Crisis Communications and Tourism Recovery Strategies ... file 7241 Oct 13, 2013

This paper describes the application of lessons and processes gleaned from previous crises and disasters to the tourism recovery process for the Maldives following the tsunami of December 26 th , 2004. An assessment of existing literature as...

Author: Jack Carlsen 

Year: 2005 

OPA: 2005 Outstanding Paper Award Winner 

2 Think Tank V Communicating with Visitors During and After a Natural... file 2933 Oct 13, 2013

Tourism is often a significant component of a region or country’s economic, social, cultural and environmental well-being and a natural disaster such as a hurricane, tsunami, landslide, flood or bushfire may cause a range of impacts on the d...

Author: E. Kate Armstrong 

Year: 2005 

1 Think Tank V Discussion on Extended Validity of an Alternative Fram... file 209368 Oct 13, 2013

The risk management of tourism as an industry involves quantification of unprecedented, unlikely but possible negative exogenous event to the region. The objective of this paper is to discuss further on an alternative quantitative method to ...

Author: Tadayuki Hara 

Year: 2005 

AAA