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RESOURCES: PAPERS & PRESENTATIONS

Author : Grace K.S. Ho & Rob Law
School/Work Place : Hong Kong Polytechnic University, Hong Kong
Contact : grace.ho@connect.polyu.hk
Year : 2017

The hospitality and tourism industry is facing a serious skilled manpower shortage globally, and the best way to meet the manpower needs of the industry is through training and education. The shortage of skilled talent is a global issue in the hotel and tourism industry. WTTC (2015) shows that 37 out of 46 countries are facing a talent ‘deficit’ or ‘shortage’; a shortfall of 14 million jobs in the travel and tourism sector is forecast, which stands to reduce its contribution to global GDP by US$610 billion over the next ten years. Examples of countries reporting such worries are Canada (TWIG, 2017), Australia (AusTrade, 2017), India (Barot, 2012), and Singapore (Singapore Tourism Board, 2014). Apparently, industry, tertiary institutions, and governments, are all trying hard to attract more talent to meet the industry’s needs. However, as consumers, students these days have abundant choice for higher education program and tertiary institution. The decision whether to choose the hospitality and tourism discipline or another discipline in pursuit of higher educational attainment is still up to the individual young adult concerned.

Ho & Law, Finding and Fostering Our Future Tourism Leaders_Undergraduate Choice in Pursuit of Hospitality and Tourism Higher Education PP.pdf

Ho & Law, Finding and Fostering Our Future Tourism Leaders_Undergraduate Choice in Pursuit of Hospitality and Tourism Higher Education.pdf


List of Articles
No. Subject Views Datesort
7 Think Tank XVII Product innovation in route-based tourism: Interactive... file 68343 Aug 17, 2017

Route-based tourism on walking, hiking and cycling routes is experiencing resurgence throughout the world (Collins-Kreiner, 2010) and can be a driver of sustainable development, particularly for remote areas (Briedenhann & Wickens, 2004;...

Author: Anna Scuttari & Isidoro De Bortoli & Harald Pechlaner & Hannes Riegler 

Year: 2017 

6 Think Tank XVII A meta-analysis of the tourism and economic growth nexus file 1851 Aug 17, 2017

The existing literature is fraught with empirical studies delineating the impact of the tourism sector on economic growth. However, the results are at best inconclusive. In this regard, the aim of the present study is to investigate the unde...

Author: Boopendra Seetanah & Robin Nunkoo & Raja Vinesh Sannassee & Paul Georges Warren Moraghen & Zameelah Rifkha Khan Jaffur 

Year: 2017 

5 Think Tank XVII Travelers Satisfaction with Dimensions of Tourist Tert... file 2297 Aug 17, 2017

Loyalty of customers is recognized as a key ingredient for the success of organisations. A 5% increase in customer retention has been linked to 85% increase in profits (Reichfield and Sasser, 1990). As noted by Assael (1984), long term organ...

Author: Boopendra Seetanah & Viraiyan Teeroovengadum & Kesseven Padachi 

Year: 2017 

4 Think Tank XVII Sustainable tourism certification in the hotel sector ... file 3739 Aug 17, 2017

This paper presents research commissioned by the African Development Bank (AfDB)’s African Natural Resources Center (ANRC), that aimed to to identify and summarise existing monitoring data being gathered by national tourism authorities and i...

Author: Anna Spenceley 

Year: 2017 

3 Think Tank XVII E-Mobility as an Innovation for a Sustainable Destinat... file 1979 Aug 17, 2017

The project "E-Destination” funded by Internationale Bodenseehochschule (IBH) aims to show whether and in what form electro-mobility can play a bigger role regarding tourism in the rural region of Lake Constance (in German: Bodensee), Baden-...

Author: Tatjana Thimm 

Year: 2017 

2 Think Tank XVII Overtourism. An analysis of contextual factors contrib... file 18564 Aug 17, 2017

Tourism is a rapidly growing industry and has far-reaching economic, social and environmental impact. The rapid growth of tourism is a challenge for many destinations. But growth in tourist numbers is not the only reason for the many problem...

Author: Fabian Weber 

Year: 2017 

1 Think Tank XVII Providing sustainable innovations in the hospitality i... file 1765 Aug 17, 2017

Sustainability and eco-friendliness is gaining considerable attention within the hotel industry (Chen, Sloan & Legrand, 2009; Kim & Han, 2010). There has been a growing awareness of the environmental and social influence of hotel ope...

Author: Julia Zimmermann & Matthias Straub 

Year: 2017 

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