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Web 2.0, Tourist Activated Networks and Sustainability in Destination Management

Author :	Daniel Fesenmaier
School/Work Place :	Temple University, USA
Contact :	drfez@temple.edu
Year :	2007

With the emergence of Web 2.0, the Internet has begun to realize its potential in supporting the tourism experience. This presentation will first identify a number of applications within Web 2.0 that are visitor oriented - from Expedia and Travelocity to YouTube, FlickR and Google Map - to support what Gnoth describes as the tourist activated network. Then, we will discuss the implications of these applications from the tourist industry perspective, arguing that such innovation is the foundation for sustainability, at least from the visitor experience and visitor management perspectives. It is concluded that we need to move more toward an experience design framework where IT is embedded in the environment and actively supports the experiential needs of the visitor.

I want to

Category :: Think Tank VII

Tag :: web 2.0; internet; tourist activated network; innovation; visitor experience; experience design; IT

Attachment :: Fesenmaier.pdf [File Size:17.8KB/Download:572]; Fesenmaier.ppt [File Size:4.90MB/Download:700]

Views :: 22960
Registered Date :: 2013.10.13; 18:25:33

Trackback :: https://www.besteducationnetwork.org/Papers_Presentations/2370/9c8/trackback

Article URL :: https://www.besteducationnetwork.org/Papers_Presentations/2370

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List of Articles

No.	Subject	Views	Date
114	Think Tank XV A vacation from capitalism; what happens when the ‘mas...	18677	Jul 27, 2015
114	Philosophical and theoretical debates in tourism must be situated not just within economic and cultural contexts, but also political and social ones (Ataljevic, Pritchard & Morgan, 2007). Tourism is more than an ‘industry,’ Freya Higgins... Author: Amy Savener Year: 2015
113	Think Tank IX Courchevel, an outstanding alpine ski resort at a turn...	18754	Oct 13, 2013
113	“Courchevel is first and foremost one among the founding elements of the huge touristic complex of les Trois Vallées in France. Linked to the neighbouring Allues and Belleville valleys by a 3,000 acres network area of regularly packed and ma... Author: Daniel Tixier Year: 2009
112	Think Tank IV Environmental Training and Measures at Scandic Hotels,...	18882	Dec 01, 2013
112	Hotels are traditionally geared towards providing a high-level of comfort and entertainment, as well as a broad spectrum of services, often without giving much concern to associated environmental or socio-economic impacts. Hotel companies ty... Author: Paulina Bohdanowicz, Branko Simanic & Ivo Martinac Year: 2004 OPA: 2004 Outstanding Paper Award Winner
111	Think Tank X Implementation of the DIT-ACHIEV Model for Sustainable...	18888	Oct 13, 2013
111	The DIT-ACHIEV Model is a model of sustainable tourism indicators developed in a previous research project undertaken by the School of Hospitality Management and Tourism, Dublin Institute of Technology. The indicators represent six fields o... Author: Maeve Morrissey, Kevin Griffin & Sheila Flanagan Year: 2010
110	Think Tank V Tourism in Small Communities: Risks and Benefits	18953	Oct 13, 2013
110	This paper presents the findings from a Sustainable Tourism Co-operative Research Centre study into the risks associated with the social impacts of tourism on a small community in the Australian state of Tasmania. This state is known for its... Author: Leo Jago, Margaret Deery & Liz Fredline Year: 2005
109	Think Tank VI Sustainable tourist accommodation management: The role...	19025	Oct 13, 2013
109	The integration of sustainability within the domain of tourism has recently made considerable progress. For instance, in the UK and the Netherlands, the most important federations of tour operators, the FTO and the ANVR, have introduced obli... Author: Menno Houtstra Year: 2006
108	Think Tank IV Integration of Theory and Practice in Hospitality Sust...	19026	Oct 13, 2013
108	This brief paper describes a new educational model developed at Ecole hoteliere de Lausanne (EHL) to link theory and practice, or more specifically, coordinate learning opportunities between the classroom (Sustainable Tourism) and current pr... Author: James Holleran Year: 2004
107	Think Tank VI Corporate Social Responsibility and Travel & Tourism B...	19036	Oct 13, 2013
107	This paper discusses some economic, social, and environmental “hard issues” for the travel and tourism (T&T) industry with the aim of shedding some light on little discussed aspects of industry corporate social responsibility (CSR) with ... Author: David Stipanuk Year: 2006
106	Think Tank VI Service Learning in Tourism Educational Programs – A S...	19039	Oct 13, 2013
106	A problem in developing new tourism markets remains how to resource them from an existing employment base. Key questions arising are: Do current tourism enterprises have the existing skills to move into these new markets for sustainable tour... Author: Susan Anita Briggs Year: 2006
105	Think Tank XIV A Multi-Stakeholder Perspective on Sustainable Tourism...	19143	Jun 26, 2014
105	In this study, I take up the task to work towards a theoretical and methodological framework that allows using sustainability as a threshold concept for critically evaluating the assumptions embedded in both tourism management theory and pra... Author: José-Carlos García-Rosell Year: 2014
104	Think Tank VIII Employment of the Disabled Workforce in the Hospitalit...	19219	Oct 13, 2013
104	Employment is one of the important requirements for the integration of disabled people to daily life. The tourism industry is one of Turkey’s important industries with a great potential for growth. However this growth must be a planned and ... Author: Sabah Balta & Murat Bengisu Year: 2008
103	Think Tank XVII Applying water quality as a management tool for the wi...	19452	Aug 17, 2017
103	Growing human populations led to expanding agriculture and industrial activities, and during the last decade raised international concern as fresh water quality has deteriorated on a global scale. In addition, climate change threatens to cau... Author: JJ Grobler and KF Mearns Year: 2017
102	Think Tank XIV Development of a Certification System for Sustainable ...	19505	Jun 27, 2014
102	Tourism destinations are complex entities that can be defined as geographical areas of different sizes that are being visited by tourists. Most definitions then differentiate between the perspectives of those living in and managing a destina... Author: Wolfgang Strasdas Year: 2014
101	Think Tank VIII Integrating Sustainability into Tourism Education and ...	19524	Oct 13, 2013
101	The focus of this paper is to provide an overview of the current sustainability content in Irish tourism programmes and the identification of key trends in this regard. It is based on extensive research of secondary and tertiary education s... Author: Jane Stacey, Sheila Flanagan, Kevin Griffin & Anna Tottle Year: 2008
100	Think Tank XIV The Emergence of Cross-border Governance Structures: t...	19576	Jun 26, 2014
100	It is well recognized that the local borders of a tourism destination are not easy to delineate as they are constantly changing through complex practices and discourses due to historical, political, and economic factors. In fact, recent stud... Author: Dani Blasco, Jaume Guia & Lluís Prats Year: 2014
99	Think Tank XIII Modeling the Index Components of Tourist Satisfaction ...	19636	Nov 06, 2013
99	Destination performance evaluation has become an increasingly important task for effective destination management and sustainable destination development. However, it is a complex task due to the inclusion of diverse subsectors, business com... Author: Toney K. Thomas Year: 2013
98	Think Tank VIII Environmental Education and Ecotourism: A Case Study o...	19746	Oct 13, 2013
98	In this paper we take the standpoint that environmental education and ecotourism are highly related and depend on each other, and that ecotourism cannot be achieved without proper environmental education. Furthermore, in order to achieve qu... Author: Mojca Arsenijevic & Marko Bohanec Year: 2008
97	Think Tank XIV A Multidisciplinary Approach to the Study of Sustainab...	19858	Jun 26, 2014
97	Emerging tourist destinations can challenge ecological, economic, social, and quality of life barriers. These issues draw attention towards the consequences of increasing complexity that are often found as a tourist marketing system grows an... Author: Sarah Duffy & Larry Dwyer Year: 2014 OPA: 2014 Outstanding Paper Award Winner
96	Think Tank XII Opportunities and Obstacles for Sustainable Tourism Mo...	19887	Nov 06, 2013
96	Cross border destination management is characterized by some extra challenges: national, district or county interests, different administrative structures, a high impact of politics and policies, inequality of tourism infrastructures, power ... Author: Tatjana Thimm Year: 2012
95	Think Tank VI The Good, the Bad and the Ugly: CSR, Film and Tourism....	19910	Oct 13, 2013
95	This paper reports on an element of an ongoing research project undertaken since 1999 in relation to the effects of film-induced tourism on a small community based in North Yorkshire, England, namely Goathland. Goathland is better known to ... Author: Sue Beeton Year: 2006 OPA: 2006 Runner Up

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