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Key words: Customer Experience, Sustainable Marketing, CSR, Communication, Hospitality Management
This paper introduces the rationale for a study which explores the relationship between sense of place and sustainability at Tunku Abdul Rahman National Park (TARP), Sabah. Sense of place encompasses an understanding of the meaning bestowed ...
Author: Paulin Wong Poh Lin & Balvinder Kaur Kler
Year: 2013
The concept of Quality of Life (QoL) is implicit in conceptualisations of tourism, especially those used to develop and guide tourism policy and planning. At the individual level it is assumed that travel offers a number of different ways to...
Author: Anna Blackman, Gianna Moscardo, Andrea Schurmann & Laurie Murphy
Year: 2014
After decades of tourism research definitions and statistics of global tourism, flows are still not uniformly defined. A problem is that scholars, sector stakeholders and policy makers tend to have a biased image of the global tourism system...
Author: Paul Peeters & Martin Landré
Year: 2012
The first step in creating a more environmentally sound hotel industry should be a performance analysis of the hotel sector from an environmental perspective. An assessment measuring the level of environmental awareness among hoteliers and t...
Author: Paulina Bohdanowicz, Vlasta Zanki-Alujevic & Ivo Martinac
Year: 2004
The aim of this paper is to highlight the impact of mass-ski tourism on the environment in the Dolomites (Italian Alps), where in winter the principal activities are snow sports. In implementing this development model the Dolomite region has...
Author: Mariangela Franch, Umberto Martini, Pier Luigi Novi Inverardi, Federica Buffa, Pietro Marzani & Maria Della Lucia
OPA: 2004 Runner Up
Sustainable tourism at a destination is dependent on the maintenance and good management of its attractive assets. In non-urban areas, the assets will primarily be geological, natural and/or cultural, frequently of a sensitive nature, liable...
Author: David Ward-Perkins & Frédéric Dimanche
Tourism development in a relatively unknown country is faced with various challenges. The difficulty is not only choosing an appropriate tourism development strategy but also managing it in a complex sociocultural, economic and political env...
Author: Sonja Frommenwiler & Péter Varga
Year: 2015
OPA: Runner Up Outstanding Paper Award
Key words: small accommodation, sustainable tourism, business models
Author: Niki Glen & Kevin Mearns
Year: 2018
This paper discusses the contemporary meeting of three large-scale systems or processes - Agenda 21, the Internet and globalization - and what this historical conjunction means for networking sustainable tourism development. It is important...
Author: Gordon Sillence & Herbert Hamele
Year: 2010
This paper examines residents' perception on sustainable tourism in Mauritius. 500 surveys were elaborated and circulated to the respondents. This research examines the connections between the demographic variables gender, age, instruction l...
Author: Bhavish Jugurnath & Roucheet Bissessur & Youvish Ramjattan & Devendra Bissessur
Year: 2017
Social exchange theory and the mobility paradigm are used to understand residents’ perceptions on the impacts of the 2012 Olympic Games and their relocation intentions. Confirmatory factor analysis on a sample of 212 residents of London city...
Author: Girish Prayag & Talia Alders
Rapid growth in resort areas, combined with environmental and market stresses, has recently created concern amongst resort decision-makers about future paths of development. Growth models have operated effectively in maintaining resort comp...
Author: Alison M. Gill & Peter W. Williams
This paper explores the relationship between network membership and innovation towards more sustainable tourism development. In particular it examines the extent to which tourism businesses have introduced measures to mitigate the effects of...
Author: Tim Coles, Anne-Kathrin Zschiegner & Claire Dinan
A number of ongoing and new initiatives aim at the tourism sector with the intention of improving sustainability within the sector and through tourism in other economic and social activities. Dirk's presentation reflects on UNWTO’s position ...
Author: Dirk Glaesser
Cultural tourism is recently receiving increasing attention from southern African countries (The South African National Heritage and Cultural Tourism Strategy, 2012; Van Veuren, 2001). Cultural tourism is promoted as a local development stra...
Author: Haretsebe Manwa, Dudu Boemah & Emile Coetzee
A traditional and widely held view is that a sustainable approach to destination planning and management ideally requires that marketing and product development are undertaken in an integrated manner. However, if we take just two activities...
Author: Tazim Jamal & Dianne Dredge
This paper describes the application of lessons and processes gleaned from previous crises and disasters to the tourism recovery process for the Maldives following the tsunami of December 26 th , 2004. An assessment of existing literature as...
Author: Jack Carlsen
Year: 2005
OPA: 2005 Outstanding Paper Award Winner
This paper explores local population’s perceptions of the development of the Bukit Jalil area after the 1998 Kuala Lumpur Commonwealth Games. The work on which this study is based is important because it provides a fundamental insight for th...
Author: Rui Qi Chong & Paolo Mura
How to manage risks that endanger development of tourism but that are caused by tourism itself? An industry-based model is presented as an analytic tool and adapted to the situation in tourism. It is argued that development of tourism lacks ...
Author: Yoram Krozer & Else Redzepovic
Education is seen as an important way to contribute to development. The World Bank finances educational projects with large amounts of money every year because it is convinced that improving education can help alleviate poverty by raising i...
Author: Kerstin Freudenthaler & Anja Hergesell
Year: 2011
