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Web 2.0, Tourist Activated Networks and Sustainability in Destination Management

Author :	Daniel Fesenmaier
School/Work Place :	Temple University, USA
Contact :	drfez@temple.edu
Year :	2007

With the emergence of Web 2.0, the Internet has begun to realize its potential in supporting the tourism experience. This presentation will first identify a number of applications within Web 2.0 that are visitor oriented - from Expedia and Travelocity to YouTube, FlickR and Google Map - to support what Gnoth describes as the tourist activated network. Then, we will discuss the implications of these applications from the tourist industry perspective, arguing that such innovation is the foundation for sustainability, at least from the visitor experience and visitor management perspectives. It is concluded that we need to move more toward an experience design framework where IT is embedded in the environment and actively supports the experiential needs of the visitor.

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Category :: Think Tank VII

Tag :: web 2.0; internet; tourist activated network; innovation; visitor experience; experience design; IT

Attachment :: Fesenmaier.pdf [File Size:17.8KB/Download:294]; Fesenmaier.ppt [File Size:4.90MB/Download:404]

Views :: 4831
Registered Date :: 2013.10.13; 18:25:33

Trackback :: https://www.besteducationnetwork.org/Papers_Presentations/2370/5fc/trackback

Article URL :: https://www.besteducationnetwork.org/Papers_Presentations/2370

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List of Articles

No.	Subject	Views	Date
25	Think Tank VII Innovation in Tourism Education: Building the Capacity...	2146	Oct 13, 2013
25	This paper will present the findings of a recent Summit on the Future of Tourism Education held in April 2007 in Austria. The summit's goal is to identify future societal, economic, environmental, political and technological trends from 201... Author: Pauline Sheldon Year: 2007
24	Think Tank VII Social Responsibility and Innovation on Trafficking an...	2474	Oct 13, 2013
24	Ethical questions related to globalization, human rights, unfair labor practices and trans-boundary exchanges of capital and work force create ever more complex challenges for the tourism sustainability agenda. In recent years, the tourism i... Author: Camelia Tepelus Year: 2007
23	Think Tank VII Outfitting and Guiding as Sustainable Tourism	2533	Oct 13, 2013
23	The antecedents of the modern outfitter are numerous and varied, reaching far back into mythology, allegoric literature, history, and geographic exploration. Throughout history, guides have played two distinct roles, the pathfinder and the m... Author: Norma Nickerson Year: 2007
22	Think Tank VII A Community of Heroes	2879	Oct 13, 2013
22	Sense of place is the human response to natural and built surroundings, geography, history and population. Over time, that response evolves into a shared consciousness, woven by memory, story and experience. Distinct from written history, th... Author: Regina Binder Year: 2007
21	Think Tank VII The Uptake of Innovation in Tourism Organisations: Bar...	2903	Oct 13, 2013
21	Innovation is fundamental to any industry in its quest to realising its potential. The tourism industry is no different in this pursuit of excellence and innovation but, unlike many other industries, it is largely comprised of small busines... Author: Leo Jago & Margaret Deery Year: 2007
20	Think Tank VII Innovative Technologies in Travel and Tourism - Toward...	3212	Oct 13, 2013
20	While it seems to be gradually dawning on humankind that the quality of our lives and (in extremis)survival of our and subsequent generations will depend to a significant extent on our ability and willingness to make urgent and significant ... Author: Ivo Martinac Year: 2007
19	Think Tank VII Thematic Analysis of Sustainable Tourism and the Tripl...	3896	Oct 13, 2013
19	The relationship between the themes in sustainable tourism publications and the Triple Bottom Line (TBL) was explored in this article. A categorised list of 3719 sustainable tourism articles was thematically analysed to determine the conten... Author: Michael Hughes & Jack Carlsen Year: 2007
18	Think Tank VII Envisioning Sustainable Tourism Futures: An Evaluation...	4567	Oct 13, 2013
18	Methods for researching the future have grown both in variety and rigour, offering new opportunities for understanding sustainable tourism. This paper discusses the value of futures research as a tool for envisioning and planning sustainable... Author: Pierre Benckendorff Year: 2007 OPA: 2007 Outstanding Paper Award Winner
17	Think Tank VII Getting Fit to Innovate: TUI's InnOlympics	4645	Oct 13, 2013
17	Tether (2003) describes innovation within service industries as having a Cinderella status - marginal and neglected. The traditional approach to thinking about innovation has been to concentrate on manufacturing and within that, the role of... Author: Graham Miller & Caroline Scarles Year: 2007
16	Think Tank VII Rural Adventure Tourism and Social Entrepreneurship	4799	Oct 13, 2013
16	The intent of this research is to provide a comparative analysis of several innovative social entrepreneurial businesses operating within the realm of rural adventure tourism. This qualitative, case-based research explores six companies, wh... Author: Christina Heyniger & Kristin Lamoureaux Year: 2007
»	Think Tank VII Web 2.0, Tourist Activated Networks and Sustainability...	4831	Oct 13, 2013
»	With the emergence of Web 2.0, the Internet has begun to realize its potential in supporting the tourism experience. This presentation will first identify a number of applications within Web 2.0 that are visitor oriented - from Expedia and T... Author: Daniel Fesenmaier Year: 2007
14	Think Tank VII Innovations in Volunteer Tourism: A Case Study of Fund...	5323	Oct 13, 2013
14	The popularity of volunteer tourism as a form of alternative tourism has grown significantly over the past decade (McGehee, and Norman, 2002). Volunteer tourists can now be found throughout the world participating in a wide array of social, ... Author: Kevin Lyons Year: 2007
13	Think Tank VII Practical Interpretations of a Dynamic Model of Sustai...	5661	Oct 13, 2013
13	"Operational definitions of tourism sustainability require details regarding what is to be sustained, for whom it is to be sustained, and the level at which it is to be sustained." This is the introductory sentence to "A Dynamic Model of Sus... Author: Timothy Tyrrell & Robert Johnston Year: 2007
12	Think Tank VII Volunteer Tourism: Sustainable Innovation in Tourism, ...	6085	Oct 13, 2013
12	This is a study of the relationships between two volunteer tourism host communities and the volunteer tourists who visit them. One is a declining rural community located in the Appalachian mountains of the United States. The other is in a ra... Author: Nancy McGehee Year: 2007
11	Think Tank VII The Practical Application of Sustainable Tourism Devel...	6817	Oct 13, 2013
11	The internationally acclaimed Blackstone Valley Tourism Council continues to create a sustainable visitor destination using whole place-making techniques. Under its auspices, the Sustainable Tourism Planning and Development Laboratory share... Author: Robert Billington, Natalie Carter & Lilly Kayamba Year: 2007
10	Think Tank VII Destination and Enterprise Management for a Tourism Fu...	7749	Oct 13, 2013
10	A key element of a successful tourism industry is the ability to recognize and deal with change across a wide range of key factors and the way they interact. Key drivers of global change can be classified as Economic, Social, Political, Tec... Author: Larry Dwyer, Deborah Edwards, Nina Mistilis, & Carolina Roman Year: 2007
9	Think Tank VII The New World of Travel 2.0: Application of Social Sof...	7768	Oct 13, 2013
9	"Web 2.0" is a term used to refer to the emerging new wave of innovation on the Internet. Some see it as a second high-tech wave, marking the recovery from the technology and Internet "bust" at the end of the 1990s (O'Reilly 2005). Character... Author: Alan A. Lew Year: 2007
8	Think Tank VII Environmentally Sustainable Practices of Victorian Tou...	7982	Oct 13, 2013
8	Environmental sustainability has been a growing concern in our society for the past twenty years, and is a primary issue of many leaders of the tourism industry. In spite of the many efforts to encourage and/or enforce environmentally sound ... Author: Sue Beeton, Sue Bergin-Seers & Christine Lee Year: 2007
7	Think Tank VII Barriers to Innovation in Hospitality Provision: Towar...	9135	Oct 13, 2013
7	Recent challenges within the hospitality industry highlight a critical need for research and innovation to inform management practice. Surprisingly, however, a comprehensive review of literature has found that innovation research within the... Author: Conrad Lashley & Barry O'Mahony Year: 2007
6	Think Tank VII Learning as Prerequisite for Innovations in Tourism - ...	10321	Oct 13, 2013
6	This article reports on an ongoing project that focuses on learning and innovation as prerequisites for sustainable tourism in a transnational environment defined by the European North Sea Region. According to Buhalis (2000: 113) providing i... Author: Janne Liburd & Anja Hergesell Year: 2007

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