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RESOURCES: PAPERS & PRESENTATIONS

Author : Jack Carlsen, Janne J. Liburd & Deborah Edwards
School/Work Place : Curtin Sustainable Tourism Centre, Australia (Jack Carlsen), University of Southern Denmark, Denmark (Janne Liburd), University of Technology Sydney, Australia (Deborah Edwards)
Contact : j.carlsen@curtin.edu.au
Year : 2010

This paper highlights the importance of new and established networks that underpin the innovation processes in sustainable tourism. It will draw on published literature as well as case studies to describe the various types of networks that have developed as an integral part of the innovation process (Carlsen et al, 2008). Innovation rarely occurs in isolation. Invariably, collaboration between like-minded individuals or agencies is essential in order to transform an idea or opportunity into a reality. In some cases, the links are not always intuitive or apparent and may come about through serendipity rather than strategy. In other cases, the formation of new networks gives rise to further innovation, creating a virtuous circle of process, product or service innovation. Established networks, such as those developed between government, industry and universities, are also a substantial source of innovation through research, knowledge development and dissemination.

True innovation in tourism businesses is nebulous and often driven by external forces such as changing customer needs, demographics, technology, government policy, environmental conditions, social imperatives or the supplier chain. Innovation in tourism can occur at different operational and sectoral levels and apply in a range of geographic locations. It can take the form of product, process, management or institutional innovations (Hjalager, 1996) and may be a disruptive or an incremental process (Schaper and Volery, 2007).

Innovation “remains fundamentally an application of knowledge” (Schaper and Volery 2007:64), which is best achieved through networks that serve as both repositories and generators of innovative ideas and information. There has since been a proliferation of product, process, managerial and institutional innovations that have embraced sustainability and this paper describes and analyses just a few examples of these. Hjalager (1996) indicates that networks are an integral part of the process of innovation, which often involves ‘redefinitions of interrelationships between actors’ (Hjalager, 1996, p. 202), although these relationships may be cooperative or confrontational, both still stimulate innovation (Tremblay, 2002). Hausman (2005) also finds that ‘ideological innovations, such as new management practices’ involve new partnerships as well as new ideas. Laing et al suggest that partnerships provide a means for the diffusion of innovations (Laing et al, forthcoming). Liburd and Hergesell (2007) recognise the importance of training, education and employee retention and succession to improve learning and innovation for sustainable tourism in the European North Sea Region.

People, as customers or operators, are at the core of innovation in tourism. Hence networks are critical and the social and cultural environment has to be supportive of innovative ideas and opportunities if they are to be realized. To shed light on this conversation cross-case analysis (Patton 1990) was applied to eight case studies to compare and contrast the different types and contexts of innovation and for an integrated overview of the network drivers, processes and barriers for innovation.


List of Articles
No. Subject Viewssort Date
414 Think Tank XVI Examining Corporate Social Responsibility in Tourism: ... file 136 Jul 02, 2016

One of the biggest challenges facing the tourism industry and policy makers is the emerging and fast growing ‘sharing economy’. Keeping abreast of this, disruptive but potentially transformative phenomenon has been challenging for industry,...

Author: Stephen Wearing & Kevin Lyons 

Year: 2016 

413 Think Tank XVI Empowering communities and enabling conservation: Revi... file 139 Jul 02, 2016

The Africa Foundation a non-profit organization was founded in 1992 when Conservation Corporation Africa (since renamed and rebranded to &Beyond) was founded in South Africa. A central principle of the Conservation Corporation, safari l...

Author: Kevin Mearns 

Year: 2016 

412 Think Tank XVI The moderating role of values in planned behaviour: th... file 141 Jul 02, 2016

In the past five years, we (a group of researchers from the Leeds Becket University and the Open University of Catalonia) have been working on different studies about the CSR motivations, barriers and practices in tourism small and medium e...

Author: Lluís Garay, Xavier Font & August Francesc Corrons 

Year: 2016 

411 Think Tank XVI Assessing the sustainability reporting of a JSE compan... file 151 Jul 02, 2016

The world is changing into a place where broader spectra of responsibilities are now being embraced. A significant realisation has grown throughout the world that the Earth’s natural resources are scarce. Industrialisation and economic grow...

Author: Candice Hunter & Kevin Mearns 

Year: 2016 

410 Think Tank XVI Analysing CSR Practices in Food Operations: A case stu... file 152 Jul 02, 2016

Food consumption is seen by most tourists as an important part of their holiday and tourism often takes place in ecologically, socially and culturally sensitive destinations. Through food consumption, it is not only possible to support heal...

Author: Dagmar Lund-Durlacher, Hannes Antonschmidt & Klaus-Peter Fritz 

Year: 2016 

409 Think Tank XVII Finding and Fostering Our Future Tourism Leaders: Unde... file 152 Aug 17, 2017

The hospitality and tourism industry is facing a serious skilled manpower shortage globally, and the best way to meet the manpower needs of the industry is through training and education. The shortage of skilled talent is a global issue in t...

Author: Grace K.S. Ho & Rob Law 

Year: 2017 

408 Think Tank XVII Responsible tourism and innovation practices by touris... file 153 Aug 17, 2017

Responsible tourism incorporates economic, environmental and social imperatives in accordance with ‘sustainable tourism’ notions (Booyens & Rogerson, 2016a). This research argues that tourism firms need to innovate in order to be economi...

Author: Irma Booyens and Christian M. Rogerson 

Year: 2017 

407 Think Tank XVI A study of innovation in the making CARMACAL and the D... file 155 Jul 02, 2016

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Author: Harald Buijtendijk, Jorine Vermeer & Juultje Blom 

Year: 2016 

406 Think Tank XVI Certification for Sustainable Tourism in Germany – Ove... file 155 Jul 02, 2016

Certification schemes for sustainable tourism can be seen as a key voluntary instrument to measure, verify and communicate the CSR management and performance of tourism businesses. Today a large number of such schemes can be found around th...

Author: Wolfgang Strasdas 

Year: 2016 

405 Think Tank XVI Can Tourism Businesses Foster Better Inclusion for Peo... file 159 Jul 02, 2016

It is difficult to deny that despite its increased popularity, the concept of social entrepreneurship has not received a clearer understanding in a theoretical context. Zahra, Gedajlovic, Neubaum, and Shulman (2009) list 20 definitions of s...

Author: Kristof Tomej 

Year: 2016 

404 Think Tank XVI Influencing sustainability through engagement in polic... file 161 Jul 02, 2016

The ability of businesses to influence the sustainability of tourism development is generally examined from two standpoints: the regulatory frameworks requiring particular actions with respect to how business is carried out, or to clients; ...

Author: Valentina Dinica 

Year: 2016 

403 Think Tank XVI Volunteering and donations for biodiversity conservati... file 163 Jul 02, 2016

In 2010, the newly elected government of New Zealand, of neo-liberal orientation, has adopted its Business Growth Agenda. This has been implemented through a series of legal, policy and organizational changes, affecting the governance of th...

Author: Valentina Dinica 

Year: 2016 

402 Think Tank XVI In Search of a New Mindset to Underpin Tourism Develop... file 169 Jul 02, 2016

Despite widespread recognition of the importance of all tourism stakeholders adopting sustainability attitudes and practices, with a huge descriptive and prescriptive literature highlighting ‘best practice’, things seem to be getting worse....

Author: Larry Dwyer & Verity Anne Greenwood 

Year: 2016 

401 Think Tank XVI Spirituality and corporate social responsibility in to... file 169 Jul 02, 2016

This ongoing study investigates the role of spirituality for corporate social responsibility (CSR) by tourism businesses in lesser developed countries and the implications this has at the destination level. While much of the world’s tourism...

Author: Alexandra Law, Putu Indah Rahmawati & Terry De Lacy 

Year: 2016 

400 Think Tank XVII Making hotel guests voluntarily waive daily room cleaning file 169 Aug 17, 2017

Tourism is the fourth largest economic contributor globally and outperforms the growth of the world economy (United Nations World Tourism Organisation (UNWTO), 2013). But tourism growth comes at a cost. Not surprisingly, therefore, tourism i...

Author: Sara Dolnicar & Ljubica Knezevic Cvelbar & Bettina Grun 

Year: 2017 

399 Think Tank XVI eTraining for Sustainable Tourism: Investing in Skills... file 173 Jul 02, 2016

This proposed presentation examines the current state of “eTraining” opportunities (e.g. distance learning programs, online courses, live seminars) supporting professional skills development for tourism professionals, with a particular focu...

Author: Ayako Ezaki 

Year: 2016 

398 Think Tank XVII Investigating the relationship between FDI and Tourism... file 174 Aug 17, 2017

This paper employs a dynamic time series econometrics framework, namely a vector error correction model (VECM), to investigate the link between foreign direct investment (FDI) and tourist arrivals in Mauritius for the period 1980-2015. The r...

Author: Sheereen Fauzel, & Boopen Seetanah 

Year: 2017 

397 Think Tank XVII Lack of transparency - a barrier for the diffusion of ... file 175 Aug 17, 2017

Throughout the last two decades, the tourism industry has changed due to the revolutionary development in the realm of information and communication technologies (ICT) (Amaro & Duate, 2013; Law et al., 2004; Minghetti & Buhalis, 2010...

Author: Sven-Olaf Gerdt, Elisa Wagner & Gerhard Schewe 

Year: 2017 

396 Think Tank XVII Collaborative knowledge production development and act... file 175 Aug 17, 2017

Increasingly, literature has depicted food tourism as a powerful contributor to the ‘triple bottom line’ of economic, social, and environmental sustainability in rural communities (e.g. Sidali et al., 2015; Sims, 2009; Everret & Aitchson...

Author: Yukari Higuchi & Yasuhiro Yamanaka 

Year: 2017 

395 Think Tank XVI Polar bears, Climate Change, CSR and Sustainable Tourism 176 Jul 02, 2016

Normal 0 false false false EN-AU X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:...

Author: Jeremy Pearce 

Year: 2016 

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