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Industrial Case Studies
   
Industry Forum Case Studies
   
Year Think Tank Topic Case File
2007 Innovation for Sustainable Tourism Case 1: Tasting Arizona
Case 2: Diablo Canyon Rural Planning Area
Case 3: Xanterra LLC: You Can't Save What....
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WTTC Tourism for Tomorrow Awards Case Studies
   
Year Think Tank Topic Case File
2009 The Importance of Values in Sustainable Tourism Grupo PUNTACANA Dominican Republic
Marriott International Inc USA
NatureAir Costa Rica
Zakoura Foundation for Micro Credit Morocoo
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BEST Case Studies
   
 

Early BEST Case Studies

Business Enterprises for Sustainable Travel, an initiative of The Conference Board in association with the World Travel and Tourism Council, developed a series of case study publications. These highlight successful business practices utilized by travel and tourism companies that advance their business objectives while enhancing the social and economic well-being of destination communities. Examples featured in this series were drawn from BEST’s extensive and ever-growing database of the latest sustainable travel and tourism practices.

General

  • Executive Travel: Traveling Green
    Keywords: business travel, CO2, carbon offsetting

Accommodation Facilities

  • Punta Cana Resort and Club: A Sustainability Model in the Caribbean
    Location: Dominican Republic
    Keywords: tourism development, resource conservation, educational and research affiliations, biodiversity
  • Vilamoura Resort: From Mass Tourism to Sustainable Destination
    Location: Portugal
    Keywords: environmental accountability, CSR, partnerships, community relations, resource conservation, heritage protection, environmental awareness

Tour Operators

  • Conservation Corporation Africa: Making Tourism Work for Africa’s Developing Economies
    Area of Operation: Africa
    Project Location: Botswana, Kenya, South Africa, Tanzania, Zimbabwe
    Keywords: marketing, customer satisfaction, customer retention, human resources, community relations, government relations

Transportation

  • BAA plc: A Business Case for Corporate Citizenship
    Type: airport company
    Location: UK
    Keywords: corporate citizenship, stakeholders, shareholders, community relations, partnerships, social accountability
  • Great Canadian Railtour Company: Caretakers of Canada’s Passenger Rail Heritage
    Type: railroad
    Location: Canada
    Keywords: customer satisfaction, staff motivation, heritage protection, environmental awareness, community support, partnerships

Other Providers

  • Aspen Skiing Company: A Multifaceted Approach to Sustainability
    Type: ski resort
    Location: Colorado, USA
    Keywords: corporate citizenship, environmental accountability, social accountability, community relations, green building, resource conservation, employee involvement