Resources

RESOURCES


RESOURCES: PAPERS & PRESENTATIONS

Author : Jorge E. Araña, Gianluca Goffi & Carmelo J. León
School/Work Place : Institute of Tourism and Sustainable Economic Development (TIDES) University of Las Palmas de Gran Canaria
Contact : jorge.arana@ulpgc.es
Year : 2016

There is an increasing concern for environmental and social issues among international travelers. As a consequence, many tourist corporations have been exploring the implementation of Social Responsibility (SR) policies as a tool to gain competitiveness advantages. The available evidence seems to point out that these policies are not effectively influencing tourism demand (Font et al., 2012; Juvan & Dolnicar, 2014).

In this study we explore this issue by designing two Discrete Choice Experiments (DCEs). The first DCE was aimed at measuring visitors’ willingness to pay (WTP) for different SR actions. In particular the most valued policies were: (i) Labor conditions, (ii) Environmental issues, (iii) Local Community relations; iv) Animal welfare. Although there were some clear differences for SR actions among nationalities (e.g. “cultural bias”) the results show that tourists are willingness to travel more often, and willingness to pay more money for their trips if SR policies are implemented and properly communicated. In terms of importance, the dimensions were ranked as follows: (1) Environment; (2) Labor; (3) Social Projects for the Local Community. DCE results are shown that visitor’ preferences for SR policies were quite heterogeneous among the population. In particular it was found that SR preferences among the population could be characterized by a small segment of the population holding high WTP for such policies and a large portion of the population with low levels of WTP.

While all SR activities were discovered to have a positive influence on tourists choices, there still exist a large controversy estimating the real impact of SR policies on tourism demand. In order to account for potential explanations of this issue, a second DCE was implemented to elicit Tour Operators (TOs)’ perception of tourist preferences (and behavior) when facing with information of alternative SR actions during the tourist package buying process. The results show that there were not statistical differences among TOs perception of visitors’ preferences and overall mean preference for the visitors’ sample. However, TOs responses do not seem to account for the existence of several segments in the population. A further de-briefing study was implemented finding that the two more plausible explanations for the gap among SR preference levels and implementation are: i) Demand heterogeneity; ii) Markets inefficiencies in providers at the destination. Further actions aimed at improving SR communication strategies to reach specific market segments and to improve suppliers’ market efficiency at the destination. 


List of Articles
No. Subject Viewssort Date
414 Think Tank V Discussion on Extended Validity of an Alternative Fram... file 209372 Oct 13, 2013

The risk management of tourism as an industry involves quantification of unprecedented, unlikely but possible negative exogenous event to the region. The objective of this paper is to discuss further on an alternative quantitative method to ...

Author: Tadayuki Hara 

Year: 2005 

413 Think Tank VI Ecotourism and Environmental Education: Opportunities ... file 152182 Oct 13, 2013

Ecotourism, which typically involves nature-based tourism, plays an increasing role in today's environmental management. As environmental conservation has, in many cases, suffered from a limited budget, funding ecotourism is perceived as a w...

Author: Aphirom Promchanya 

Year: 2006 

412 Think Tank VIII Enhancing the Quality of Life through Cultural Events:... file 103864 Oct 13, 2013

The Wadden Sea Festival in Denmark is based on the idea of integrating the coastal environment in the presentation of contemporary art. Specifically, unique tidal differences are utilized to stage a range of performances. The Wadden Sea Fest...

Author: Janne J. Liburd & Anja Hergesell 

Year: 2008 

411 Think Tank VI Corporate Social Responsibility in the Catalan hospita... file 75519 Oct 13, 2013

The practices of CSR have attracted the attention of the investigators, who have prepared a great diversity of theories and the international organisms, which have done recommendations, so that the companies have added them in their strategi...

Author: Ramon Palau 

Year: 2006 

410 Think Tank VIII Moving from Destination Marketing to Destination Manag... file 70601 Oct 13, 2013

This paper provides a case study of how a tourism organisation has interpreted the change from a ‘marketing’ to a ‘management’ approach in destination development. It begins by looking at what the literature has said about destination manag...

Author: David Foster 

Year: 2008 

409 Think Tank XVII Product innovation in route-based tourism: Interactive... file 68166 Aug 17, 2017

Route-based tourism on walking, hiking and cycling routes is experiencing resurgence throughout the world (Collins-Kreiner, 2010) and can be a driver of sustainable development, particularly for remote areas (Briedenhann & Wickens, 2004;...

Author: Anna Scuttari & Isidoro De Bortoli & Harald Pechlaner & Hannes Riegler 

Year: 2017 

408 Think Tank VII Branding Sustainability: Taking 'The Natural Step' in ... file 63453 Oct 13, 2013

Translation of the concept of sustainability into practice is fraught with problems. While policy advances in all sectors of the economy have made steps in the right direction the lack of clarity in defining what is meant by 'sustainability...

Author: Alison Gill & Peter Williams 

Year: 2007 

407 Think Tank XIV Tropical Communities as Resources for Tourism or Touri... file 48598 Jun 26, 2014

The purpose of this paper is to review the barriers to sustainable tourism development faced by rural and developing regions and to explore the notion of tourism and its potential contribution to community well-being, with a focus on Flora’s...

Author: Laurie Murphy, Gianna Moscardo & Anna Blackman 

Year: 2014 

406 Think Tank XVII New Forms of ‘Responsible Tourism’ in Refugee Camps an... file 42634 Aug 17, 2017

Responsible Tourism is about “making better places for people to live in and better places for people to visit”. Traveling responsibly is thus about managing travel and destinations in an environmentally and culturally responsible way and de...

Author: Jaume Guia, Sil van de Velde & Lauren Chan 

Year: 2017 

405 OPA award Envisioning Sustainable Tourism Futures: An Evaluation... file 41128 Oct 13, 2013

Methods for researching the future have grown both in variety and rigour, offering new opportunities for understanding sustainable tourism. This paper discusses the value of futures research as a tool for envisioning and planning sustainable...

Author: Pierre Benckendorff 

Year: 2007 

OPA: 2007 Outstanding Paper Award Winner 

404 Think Tank XII The Impact of Volcanic Ash Clouds in 2010 and 2011 on ... file 40801 Nov 06, 2013

Few recent events which disrupted global tourism and especially tourism mobility, match the impact of the volcanic ash clouds generated from the eruption of the Icelandic volcano Eyjafjallajokull in 2010 and the Chilean volcano Puyehue in 20...

Author: David Beirman 

Year: 2012 

403 Think Tank VI Ethical Issues in Collaboration in the Aviation Industry file 39915 Oct 13, 2013

The aviation industry is a critical element of any tourism system, and has several secondary effects – a source of employment and foreign exchange earnings. A ‘national carrier’ is also a symbol of the country, a source of pride amongst the ...

Author: Ravi Ravinder 

Year: 2006 

402 Think Tank XII Integrated Planning of Sustainable Tourism and Mobilit... file 35414 Nov 06, 2013

Emerging tourist market trends are pushing destinations to consider mobility an essential strategic component of sustainable tourism planning. Destination Management needs to use tourism mobility analysis systematically if it wants to seize ...

Author: Anna Scuttari, Maria Della Lucia & Umberto Martini 

Year: 2012 

OPA: 2012 Runner Up 

401 Think Tank XII Barriers and Benefits to Professional Development: Per... file 34099 Nov 06, 2013

This paper builds upon the body of literature on tourism mobilities by considering supply-side perspectives as it relates to workforce planning and preparation. Research into tourism destination competitiveness has suggested that for a touri...

Author: Kevin Lyons, Joanne Hanley & Tamara Young 

Year: 2012 

400 Think Tank IX Cultural values in sustainable tourism: Conflicts betw... file 34070 Oct 13, 2013

This paper evaluates cultural conflicts between indigenous groups, recreation users and management agencies over the appropriate amenity use of protected areas in the USA, Australia and New Zealand. It assesses both social values conflicts ...

Author: Heather Zeppel 

Year: 2009 

OPA: 2009 Outstanding Paper Award Winner 

399 Think Tank XIV Implementation and Governance of Hotel Chain's CSR pol... file 33800 Jun 26, 2014

Corporate Social Responsibility (CSR) has gained increasing importance in the tourism industry over the past two decades, making it a central aspect of many business strategies. Many international hotel corporations have integrated CSR polic...

Author: Dagmar Lund-Durlacher & Carolin Brewi 

Year: 2014 

398 Think Tank XIX Eco-Fatigue and its Potential Impact on Sustainable To... file 28734 Oct 23, 2019

Key words: eco-fatigue, demand for sustainable tourism, tourist experience, sustainability marketing Page: 140-164 Eco-Fatigue and its Potential Impact on Sustainable Tourist Experiences.pdf Normal 0 false false false EN-US X-NONE X-NONE /* ...

Author: Gianna Moscardo and John Pearce 

Year: 2019 

397 Think Tank XIII Sri Lanka, Tourism for a Brighter Future? A Review of ... file 27846 Nov 06, 2013

Tourism is considered to have the potential to generate foreign exchange revenue, create jobs for all levels, support handicraft and export industries, promote art and subsidise the development of transportation infrastructure; as it’s a vec...

Author: Zilmiyah Kamble & Frederic Bouchon 

Year: 2013 

396 Think Tank XIV Tourism Development as Greek Tragedy: Implications for... file 25139 Jun 26, 2014

Although tourism has been used as a development strategy in many parts of the world for several decades, there is little evidence that it is an effective tool for improving the wellbeing of destination communities. It is not uncommon to find...

Author: Gianna Moscardo, Anna Blackman & Laurie Murphy 

Year: 2014 

395 Think Tank VII Tourist Perceptions of Environmentally Friendly Innova... file 24557 Oct 13, 2013

As the environmental movement got underway and environmental awareness came into focus in the late 20th century, the tourism industry began incorporating 'environmentally friendly' efforts into their business practices. Requests for towel r...

Author: Kathleen L. Andereck 

Year: 2007 

AAA