Registration, A7

WELCOME RECEPTION at the Cloister

Registration, A7

WELCOME AND INTRODUCTION, Sala de Graus
Dr. Lluís Mundet
Chair Think Tank VI
University of Girona , Catalonia, Spain

Dr. Janne Liburd
Chair BEST Education Network
University of Southern Denmark, Denmark

Break

KEYNOTE ADDRESS, Sala de Graus
Dr. Graham Miller
Chair Think Tank VI
Senior Lecturer in Management, University of Surrey, UK
"Keeping a low Profile: the Tourism Industry and its Corporate Responsibility."

RESEARCH PRESENTATIONS

SESSION 1A: Ethical Business Practices in Tourism, C1

Moderator:
Dr. Ercan Sirakaya, Texas A&M University, USA

Presenters:
Dr. Sue Beeton, La Trobe University, Australia
"The Good, the Bad and the Ugly: CSR, Film and Tourism. Two Cases of Filming in a Small Community."

Dr. Ravi Ravinder, University of Technology Sydney, Australia
Tourism Planning and Development Laboratory – Blackstone Valley Tourism Council, Inc., USA
"Stakeholder involvement, culture and accountability in the Blackstone Valley: A work in progress."


SESSION 1B: Economic Issues in CSR , C2

Moderator:
Dr. Jack Carlsen, Curtin University of Technology, Australia

Presenters:
Dr. Larry Dwyer, University of New South Wales, Australia
Dr. Liz Fredline, Dr. Leo Jago & Dr. Margaret Deery, Victoria University, Australia
"Corporate Responsibility as Essential to Sustainable Tourism Yield – A work in Progress."

Dr. Ramon Palau, University of Girona, Spain
"Corporate Social Responsibility in the Catalan hospitality chains."

Dr. Nina Mistilis & Dr. John D’Ambra, University of New South Wales, Australia
"How Sophisticated is the level of E-Commerce Adoption in Tourism Enterprises?"

RESEARCH PRESENTATIONS

SESSION 2A: Conceptual Contributions to CSR, C1

Moderator:
Dr. Margaret Deery, Victoria University, Australia

Presenters:
Ms. Ya-Ting Huang, Dr. David Botterill & Dr. Eleri Jones, University of Wales Institute, UK
"Corporate Social Responsibility and Marine Tourism Organisations. Exploring the concept of Corporate Social Responsibility between Government, Business and Higher Education academies in the UK."

Dr. David Wood & Dr. Jack Carlsen, Curtin University of Technology, Australia
"Corporate Social Responsibility or Government Intervention? A case study of sustainable tourism development at Ningaloo in Western Australia’s North West."

Dr. David Stipanuk, Cornell University, USA
"Corporate Social Responsibility and Travel & Tourism Businesses – Some hard Issues for the Industry and some Opportunities for Academia."

SESSION 2B: Case Studies , C2

Moderator:
Dr. Deborah Edwards, University of Technology, Australia

Presenters:
Ms. Paulina Bohdanowicz, Royal Institute of Technology, Sweden
"Hilton Environmental Reporting as a Tool of Corporate Social Responsibility."

Ms. Catrina Papaleo & Dr. Sue Beeton, La Trobe University, Australia
"Testing Clarkson’s Typical Corporate and Stakeholder Issues Model with Corporate Social Responsibility in Tourism: the Case of Lonely Planet."

Mr. Menno Houtstra, ECEAT International, Netherlands
"Sustainable tourist accommodation management: The roles and responsibilities of tourism sectors in sustainable development"

LUNCHEON, Le Bistrot

INTRODUCTION to Think Tank Sessions, C1

PARALLEL SESSIONS
Participants choose Research or Curriculum Development

RESEARCH FORUM I: C1
Leader: Dr. Larry Dwyer, University of New South Wales, Australia

CURRICULUM DEVELOPMENT I: C2
Leader: Dr. Claudia Jurowski, Northern Arizona University, USA

Break

Research Forum II: C1
Curriculum Module II: C2

AWARD DINNER
Presentation of the Outstanding Paper Award

Registration, A7

Research Forum III: C1
Curriculum Module III: C2

Break

Research Forum IV: C1
Curriculum Module IV: C2

LUNCHEON, Hotel Peninsular

DINNER during the tour

Registration, A7

VISIONING SESSION for the BEST Education Network, Sala de Graus

KEYNOTE ADDRESS, Sala de Graus
Mr. Jan Peter Bergkvist
Chair Think Tank VI
Director of Environmental Sustainability at Hilton Int. & Scandic
"Ecolonomy: Sustainability in the Hospitality Business at Scandic and Hilton International."

Break

KEYNOTE ADDRESS
Mr. Matthias Beyer
Consultant for the Deutsche Gesellschaft für Technische Zusammenarbeit (GTZ), Lecturer for Sustainable Destination Management at the University of Applied Sciences Eberswalde, Germany and Managing Director of mas|contour
"CSR beyond charity: How the core business of All-Inclusive Resorts contributes to poverty alleviation and local development in the Caribbean and Central America."

RESEARCH PRESENTATIONS

SESSION 3A: HRM for Sustainable Tourism, C1

Moderator:
Dr. Claudia Jurowski, Northern Arizona University, USA

Presenters:
Dr. Janne J. Liburd, University of Southern Denmark, Denmark &
Dr. Jack Carlsen, Curtin University of Technology, Australia
"Family Businesses and Sustainable Tourism: the Role of Family Businesses in Sustainable Tourism Development."

Dr. Margaret Deery & Dr. Leo Jago, Victoria University, Australia
"Corporate Social Responsibility and Employees in Sustainable Tourism Organizations."

Ms. Susan Anita Briggs, Service Skills Australia, Australia
"Service Learning in Tourism Educational Programs – A Sustainable Skills Base for Sustainable Tourism."
Dr. Deborah Edwards, University of Technology, Australia
"Corporate Social Responsibility in the Museum Sector and the Implications for volunteers."

SESSION 3B: Other Topics on Sustainable Tourism , C2

Moderator:
Dr. Pauline Sheldon, University of Hawaii, USA

Presenters:
Dr. Ercan Sirakaya, Texas A&M University, USA,
Dr. Yuksel Ekinci, University of Surrey, UK &
Dr. Turgut Var, Texas A&M University, USA,
"Hilton Environmental Reporting as a Tool of Corporate Social Responsibility."

Mr. Aphirom Promchanya, University of Perpignan, France
"Ecotourism and Environmental Education: Opportunities and Constraints for Sustainability. Case study in Phuket Island, Thailand."

Dr. Joram Krozer, Cartesius Institute, Institute for Sustainable Innovations of the Netherlands Technichal Universities, Netherlands
"National Park as a Social Corporation."
Ms. Bente Bramming, University of Southern Denmark, Denmark
"Authenticity in the gap between time and space related to the philosophy of existence."

LUNCHEON, Bau Bar

REPORT-OUTS from Research Forum and Curriculum Module Sessions, Sala de Graus

Break

SESSION AND CONCLUSIONS, Sala de Graus

CLOSING DINNER, Hotel AC Bellavista, Restaurant Numun